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| Management Services |
| The Track Group helps organizations succeed by getting them on ‘TRACK' for marketing and management related projects.
The Track Group’s management competencies are categorized under the MOBIS GSA Schedule.
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| Contract # GS-10F-0285R |
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| GSA Mission Oriented Business Integrated Services (MOBIS) |
The MOBIS Schedule encompasses Mission Oriented Business Integrated Services that will improve the performance, quality, timeliness, and efficiency of services provided by the Federal Government. These services will facilitate agencies' response to dynamic, evolutionary influences and mandates and will enable them to continuously improve mission performance. Some examples of these influences and mandates are the Government
Performance and Results Act; Government reinvention initiatives such as improving customer service, benchmarking, and streamlining; strategic sourcing; downsizing; and privatization.
The services and products offered by MOBIS support agencies in the implementation and continuation of management, organizational, and business improvement efforts. Examples include quality management, business process reengineering, strategic and business planning, benchmarking, strategic sourcing, ISO 9000 and ISO 14000, activity-based costing, financial management analysis related to an improvement effort, statistical process control, surveys, individual and organizational assessments and evaluations, process improvements, process modeling and simulation, performance measurement, organizational design, change management, development of leadership/management skills, and training in improving customer service and satisfaction.
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| MOBIS Services and Products |
The MOBIS Schedule offers a full range of management and consulting services that can improve Federal agency performance and efforts toward meeting mission goals.
The Track Group possesses the necessary expertise to facilitate how the Federal Government responds to a continuous stream of new mandates and evolutionary influences including the President's Management Agenda; Government Performance and Results Act; Federal Acquisition Streamlining Act; OMB Circular A-76; Federal Activities Inventory Reform Act; government reinvention initiatives such as benchmarking and streamlining.
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| Labor rates for each SIN |
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| Special Item Numbers (SINs) under MOBIS: |
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| SIN 874-1 Consulting Services |
 Services may include providing expert advice, assistance, guidance, or counseling in support of agencies' management, organizational, and business improvement efforts. This may also include studies, analyses, and reports documenting any proposed developmental, consultative, or implementation efforts. Examples of consultation include but are not limited to strategic, business, and action planning; high-performance work; process and productivity improvement; systems alignment; leadership systems; organizational assessments; cycle time; performance measures and indicators; program audits; and evaluations. |
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| SIN 874-2 Facilitation Services |
 Includes facilitation and related decision support services to agencies engaging in collaboration efforts, working groups, or integrated product, process, or self-directed teams. Agencies bringing together diverse teams and/or groups with common and divergent interests may require a neutral party to assist them in the use of problem solving techniques; defining and refining the agenda; debriefing and overall meeting planning; resolving disputes, disagreements, and divergent views; logistical meeting/conference support when performing technical facilitation; convening and leading large and small group briefings and discussions; providing a draft for the permanent record; recording discussion content and focusing decision-making; and preparing draft and final reports for dissemination. |
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| SIN 874-3 Survey Services |
 Services shall provide expert consultation, assistance, and deliverables associated with all aspects of surveying within the context of MOBIS. The Track Group shall assist with, and/or perform all phases of the survey process to include, but not limited to planning survey design, sampling and survey development, pretest/pilot surveying, defining and refining the agenda, survey database administration, assessing reliability and validity of data, determining proper survey data collection methodology, administering surveys using various types of data collection methods, and analyses of quantitative and qualitative survey data. Production of reports to include, but not limited to description and summary of results with associated graphs, charts, and tables; description of data collection and survey administration methods; discussion of sample characteristics and the representative nature of data; analysis of non-response; and briefings of results to include discussion of recommendations and potential follow-up actions. |
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| SIN 874-4 Training Services |
 Services shall provide off-the-shelf or customized off-the-shelf training packages under this SIN to meet specific agency needs related to management, organizational and business improvement services, such as, but not limited to customer service, team building, ISO 9000 and ISO 14000, process improvement, performance measurement, statistical process control, performance problem-solving, business process reengineering, quality management, change management, strategic planning, and benchmarking. |
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| SIN 874-7 Program Integration and Project Management Services |
 For services in the management, integration, and programs and projects arena, these services may include, but are not limited to program management, program oversight, project management, and program integration (team leader). |
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